FAQ'S
Frequently asked questions
What products do you offer?
We currently offer high-quality press-on nails in different shapes and styles, as well as 15mm lashes (including cruelty-free options).
Are your products cruelty-free?
Yes! Many of our lashes are 100% cruelty-free, and we’re committed to offering beauty products that are both luxurious and ethical.
How long do press-on nails last?
With proper application and care, our press-on nails can last up to 1–2 weeks.
Can the lashes be reused?
Yes, with gentle care, our lashes can be reused multiple times. Be sure to clean them properly after each use.
What is your return policy?
For hygiene reasons, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery for a replacement or refund.
Do you ship internationally?
At this time, we primarily ship within the United States. Please contact us for international inquiries.
How can I contact customer support?
You can email us at dreamluxurybeauty2020@gmail.com or use our website’s Contact Us form. We typically respond within 24–48 hours.
Can I cancel or change my order?
Orders can be canceled within 24 hours of purchase. After that, cancellations or changes are not possible once processing begins.